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our Services  |    operating model transformation

We implement strategy and deliver new capabilities by defining, enabling and transitioning new operating models

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Client side support for operating model design, transition planning and implementation

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Supporting clients engaged in business restructuring, new capability introduction, global business services (GBS), offshore outsourcing, captive offshoring, shared service, cost base reduction, service design and re-engineering, merger and acquisition integrations, disposals, and in-flight programme recovery

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  • Strategy alignment, options development and senior stakeholder engagement

  • Operating model design, benefits mapping strategic and financial business case

  • Outsource partner engagement (RFI, RFQ), evaluation, selection and contracting

  • Capability, service and organisation design, interim states and transition approaches

  • Business analysis and requirements definition for technology enablement

  • Technology solution delivery and deployment (agile / waterfall) and transition into service

  • Implementation support including change management and engagement

  • Programme management and leadership, governance and stakeholder management

  • Independent design and delivery assurance for new and in-flight programmes

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